Frequently Asked Questions

You can return items within 30 days of receipt for a refund or exchange. Contact our support team to initiate a return. Return shipping is the customer's responsibility.

If you want to cancel your order, please email us as soon as possible. If your order hasn't been processed yet, we can cancel it for you.

No. Returns of discounted items (and gift cards) are not accepted.

Please contact our support team immediately and provide a description and photos so we can assess and resolve the issue.

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We offer free standard shipping on all orders within Ireland. Delivery typically takes 7-10 business days, depending on the destination. Expedited shipping is currently not available.

In most cases, orders are delivered within 7-10 business days.

Yes, as soon as your order is processed and shipped, you'll receive a tracking number. Updates can be viewed through our tracking portal.

Yes, all orders in Canada are eligible for free shipping.

We accept: American Express, Apple Pay, Google Pay, Maestro, MasterCard, Union Pay, Visa.

Yes, we use advanced encryption and security protocols to keep your payment information confidential and protected.

Our website displays current inventory information. If a product is for sale, it is in stock. In rare cases of stock discrepancies, customers will be notified immediately.

We stand behind the quality of our products. If you have any problems, please contact our support team so we can resolve them as quickly as possible.

We regularly have special offers and discounts.

We operate exclusively online and do not have any physical stores.